

Automated focus bracketing (focus bracketing, exposure bracketing and time lapse shooting can be combined in any way possible) Wi-Fi support (For supported cameras with built-in Wi-Fi Nikon WT and Wu-1 modules and Canon WFT modules)
Heliconsoft full size#
USB OTG adapter is required if your device doesn't have full size USB socket! The app can only be used on device with USB OTG (host mode) support. And please sen me the questions.Helicon Remote is a utility for tethered shooting and camera remote control compatible with all recent Nikon and Canon DSLR cameras (except for D3000 / D3100 / D3200 / D3300 / D3400 - these are NOT SUPPORTED. You have NOT responded to my question about the FB Tube, nor have you sent me any questions. You only told me after I sent a follow-up message.Īs for your claim that 'we need your answers about settings'. You did not, as you claim, tell me that I had a lifetime licence when I contacted Helicon Soft, so please withdraw your claim that you told me when I contacted you. Please let me know if I can be of any assistance, I'll be happy to help. If you still believe there's a mistake, could you please send me a screen shot of the checkout page, we'll check it. Sometimes their rate is slightly higher than the market one, but usually the difference is not significant.Īlso please note that tax may be added at the checkout, so the total price in GBP will be higher. Unfortunately, exchange rate is something we have no control of, it's the payment processor to set rates.
Heliconsoft pro#
I have had Helcicon Soft for a year and have tried to buy a Pro Licence for $200, but the UK Pounds exchange rate you apply is incorrect. Please let me remind you Catherine that when I first conducted Helicon Soft on 27 April I said: We did everything we could for you not to incur any additional charges and we will be happy to assist you setting up the tube. Many of our customers do need several licenses though, it's also quite common. Many of our customers know that we were the first to contact them if we noticed the license has been purchased twice to double-check if that wasn’t a mistake and if the second purchase shouldn’t be refunded due to this mistake. Unfortunately, we haven’t received your reply so far, which makes troubleshooting a bit complicated.Īlso it’s important to say that all of our customers who request a refund, receive it.


You're welcome to contact me about that.”Īs we wrote you in our email, we’re willing to assist you in setting the tube up to work with this lens, but we need your answers about settings in order to understand where the problem is.
Heliconsoft activation code#
Your activation code is *********.”Īlso we were willing to solve the issue of the exchange rate you found unfair at our cost: “Unfortunately, we have no control of the exchange rate as set by the payment processor, but we will be happy to offer you a discount. Please let me remind you that when you contacted us about your intention to purchase another lifetime license, we told you that you have already got one and there’s no need to purchase it again: “…I can see you've already got a Helicon Focus Pro lifetime license registered with this email address: *****. Normally our customers know the type of license they purchased, or in case of doubt, our customer are always welcome log in to Help Desk system: to check the term of validity, or contact us directly. We are sorry you had to enter the code again.
